Frequently Asked Questions
Do you have a retail location?
At the present time, we do not sell to the public from our warehouse location. If you are in the neighborhood, our products can be found a few blocks away at the Zion Market on the corner of Clairemont Mesa Blvd and Convoy Street.
Is it possible to place an order by phone?
Yes! Please see our contact page for the phone number and times that we are available to take your order over the phone.
Will your herbal tea cure my health condition?
While it depends on the circumstances, quality foods like herbal tea can have health benefits. However, please note that our products are not a replacement for consulting a medical doctor.
Will a certain tea help me to lose weight? How fast will I lose weight?
Tea can help with weight loss, but tea is not a replacement for a proper diet and a healthy lifestyle. We recommend not replacing calories with tea. We do not consider our tea to be a supplement.
How soon can I expect my order to be shipped?
Packages are usually sent around 1 pm PST. If the order is placed before noon, it will be shipped the same day. On rare occasions packages are sent on the next business day.
Do you ship to Canada or Mexico?
We currently only ship to the United States.
Do you do wholesale?
For wholesale inquiries email firstname.lastname@example.org or leave us a message on the contact page. Please include a link to your website so that you can be considered for a partnership.
Where is the company located?
We are located in San Diego, California.
Can I have a tracking number?
Tracking numbers are sent automatically by our merchant services. You will receive a tracking number when you order.
Where are your products from?
Our products are sourced from all over the world. Our products are tested to be free of additives and preservatives. We have obtained a Certificate of Analysis for all of our products.
Are your products organic?
While we work hard to ensure the highest in quality standards for all of our products. Some of our products are certified organic and some are not. Click here here to view our organic products.